Return and Refund Policy
We are committed to providing exceptional AI consulting services to help your business thrive. As our services involve personalized consultation, workshops, and strategic planning, we have established the following return and refund policy to ensure clarity and satisfaction.
1. Service Satisfaction Guarantee We strive to deliver high-quality services tailored to your specific business needs. If you are not satisfied with our services, please contact us within 7 days of the service delivery to discuss your concerns. We will work with you to address any issues and find an appropriate solution.
2. Non-Refundable Services Due to the nature of our personalized and time-intensive services, we do not offer refunds for services already rendered. This includes consultations, strategy plans, workshops, and training sessions that have been completed. Our commitment is to provide value through these engagements, and we encourage open communication to ensure your satisfaction throughout the process.
3. Cancellation Policy
- Consultations and Workshops: If you need to cancel or reschedule a consultation or workshop, please notify us at least 48 hours in advance. Cancellations made less than 48 hours prior to the scheduled service will incur a cancellation fee of 50% of the service cost.
- Custom Services: For custom service packages or ongoing projects, cancellations will be handled on a case-by-case basis. Please contact us to discuss your specific situation.
4. Modifications and Adjustments We understand that business needs can change. If you require modifications or adjustments to the agreed-upon services, please contact us as soon as possible. We will do our best to accommodate your requests and ensure the services provided align with your evolving needs.
5. Exceptional Circumstances In exceptional circumstances, such as unforeseen events or emergencies, we will consider refund requests on a case-by-case basis. Please contact us to discuss your situation, and we will work with you to find a fair resolution.
Contact Us If you have any questions or concerns about our return and refund policy, please do not hesitate to contact us. We are here to help and ensure you have a positive experience with our services.
Thank you for choosing us. We appreciate your trust and look forward to supporting your business with our AI expertise.